• indianhousekeepersclub@yahoo.co.in

E-Learning Course

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  • E-Learning Course

Part-I

 1. HOUSEKEEPING OPERATION

A-Theory
  1. Housekeeping -An Introduction
  2. Departments Of Hotels  
  3. Hierrarchy 

 

 

 

 A) Exe. Housekeeper
B) Asst.Exe. Housekeeper
C) Floor Supervisor
D) Public Area Supervisor
E) Desk Attendant
F) Room Boys
G) Houseman
H) Tailor / Upholster
I) Florist
J) Gardener
K) Pest Control Operator
L) Carpet Cleaner

C-Cleaning Methods & Agents

1. Cleaning Agents
2. Cleaning Equipments
3. Detergents Used In Housekeeeping
4. Mechanical Equipments
5. Floor Cleaning Machines

4. Staff Training & Development

B- SYSTEMS & PROCEDURES

1. Systems For Routine Claning Of A Guest Room
2. Standard Guest Room Supplies
3. Associates Job Procedures Profile
4. System To Deal With Gate Passes
5. Lost & Found
6. Key Control
7. Reporting Guest Conduct
8. Housekeeping Budget
9. Safety & Security

 

 

Part-II

HOUSEKEEPING OPERATION
                                       
A-LINEN & UNIFORM PRACTICES
B-Laundry Operation
                                       
1. Linen Room & Its Functions
2. Types Of Linen
3. Types Of Uniforms
4. Linen/Unifroms Store
5. Inventory Control
6. Exchange Of Linen & Uniform
7. Tailor Room
8. Linen & Uniform Control And Par Stocks
9. Purchasing Linen
10. Selection Of Fabrics
 

1. Laundry Operation
2. Types Of Laundry
3. Stain Removal
4. Fabric Care

 
C-Horticulture/Landscaping/Flower Arrangement D-Hygiene & Pest Control
                                       
1. Horticulture - An Introduction
2. Floral Arrangement
3. Interior Design

1. Pest Control
2. Personal Hygiene
3. Cleaning Hygiene

Part-III

A. ENGLISH CONVERSATION
 B- Team Work

1- COMMUNICATION

Effective Communication
1. Important Facts & Usages
2. Team Work
3. Golden Rules 50-50
C. BASIC KNOWLEDGE OF COMPUTER
1. Computer -An Introduction
2. Office Automation